Terms of Service

You must be at least 18 and able to form a binding contract. Business accounts must be used by someone authorised to act for that business. You are responsible for activity on your account and for keeping your password safe.

• Members can browse, save searches, message businesses, contact private sellers, make offers, pay deposits and services, and list their own car.
• Business owners manage a business profile and its tools in the Business Portal after Motonect verifies their claim.
• Motonect staff run the Command Center, approve listings, and moderate content.

• Only list vehicles and parts you own or are authorised to sell. Information must be accurate, including price, mileage, title status, accident history and known defects.
• Custom listings from businesses and private owners are reviewed by Motonect before they go live. Listings synced from a business's own website with its consent are published automatically and can still be removed.
• We may decline, edit for formatting, or remove any listing that breaks these terms or the Community Guidelines, and we may suspend repeat offenders.
• You keep ownership of your photos and text. You give Motonect a worldwide, non-exclusive, royalty-free licence to host, display, resize and promote them on the Service and in marketing for the Service while they are listed.

Motonect is a marketplace. Unless we say otherwise, sales and services are agreements between the buyer and the seller or business, who are responsible for titles, inspections, warranties, taxes, registration and delivery. Inspect a car (or get an independent inspection) before you buy.

• Offers on a business's car expire after 48 hours unless answered. An accepted offer is not a final sale until the paperwork is completed with the business.
• Refundable deposits: when a business accepts your offer you may pay a deposit through Stripe. Motonect holds it and releases it to the business (minus Motonect's commission, which the business pays) when you confirm delivery or the release window ends, or refunds it if the deal falls through under the conditions shown at checkout. Disputes are reviewed by Motonect.
• Repair invoices, inspection reports and maintenance plans are sold by the business that performs the work. Payments are processed by Stripe; refunds follow that business's policy and applicable law.
• Private sellers: Motonect passes inquiries to the seller and does not take part in the sale or hold money for private sales. Never send money before seeing the car and its title.

• Business plans (Starter, Pro, Dealer Pro) are monthly subscriptions sold on the Motonect website and billed by Stripe. Apple Pay, Google Pay and cards are accepted at checkout.
• Plans renew automatically each month until cancelled. Cancel anytime in the Business Portal on the website; the plan stays active until the end of the paid month. We don't give partial-month refunds unless the law requires it.
• Prices are shown before you pay and exclude applicable taxes. We will give at least 30 days' notice of a price change.
• Plans are not sold inside the iOS or Android apps; businesses use the features of a plan bought on the website when they sign in to the app.

Do not: post false or misleading listings; list stolen, counterfeit or prohibited items; harass, threaten or discriminate against anyone; ask for payment outside the Service in ways meant to scam; scrape or overload the Service; access accounts or data that aren't yours; or break any law. See the Community Guidelines.

You can report any listing, business, review or conversation, and block a business or customer in messages. Our team reviews reports within 24 hours, removes content that breaks the rules, and can suspend or close accounts. Contact support@motonect.com about any decision.

The Service, its design, software and brand belong to Motonect and its licensors. You may use the Service for its intended purpose only.

If you download our app from the Apple App Store, Apple's Standard Licensed Application End User License Agreement also applies. Apple and Google are not parties to these terms and are not responsible for the app or its content, maintenance, support or warranty. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

The Service is provided "as is". We don't guarantee that listings, businesses or users are accurate, honest or available, and we aren't responsible for vehicles, parts, services or transactions between users. To the fullest extent the law allows, Motonect is not liable for indirect, incidental or consequential damages, and our total liability for any claim is limited to the greater of USD 100 or the fees you paid Motonect in the 12 months before the claim. Some places don't allow these limits, so they may not apply to you.

You agree to indemnify Motonect against claims arising from your content, your transactions or your breach of these terms.

You can delete your account anytime in Account → Settings. We may suspend or close accounts that break these terms. Sections that by their nature should survive (payments owed, licences to existing content, disclaimers, limits, disputes) survive.

These terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. Before filing a claim, contact support@motonect.com so we can try to resolve it informally within 60 days. Disputes that aren't resolved will be decided in the state or federal courts in Delaware, unless the consumer laws of your province or state give you the right to bring proceedings where you live.

We may update these terms and will post the new date above; significant changes will be announced in the app or by email. Questions: support@motonect.com.